Northern Powergrid



Northern Powergrid, the company responsible for delivering power to 3.9 million homes and businesses across the North East, Yorkshire and northern Lincolnshire, is actively supporting the national response to the Coronavirus (COVID-19) pandemic.

The network operator, which provides the critical infrastructure that is powering customers’ homes, hospitals and supermarkets across the region during the pandemic, has shown its commitment and ability to respond quickly by supporting the mobilisation of a Nightingale field hospital in Harrogate’s International Convention Centre. 

Rod Gardner, Northern Powergrid’s Head of Network Operations, said: “We are working closely with government, Local Resilience Forums and agency partners across our operating area as part of our own robust contingency plans.

“Pretty much overnight we assembled an expert team, with the required level of local knowledge, and carried out a full assessment of our distribution network to ensure it is configured and operating in the best possible way to support the new field hospital, whilst protecting our customers’ supplies.

“We’ve also installed the latest automation technology on the associated section of the network serving the hospital, so we can support the site as a priority and automatically restore supplies quickly if there was ever any supply issues.  This work has been driven through with the priority it deserves, at pace, with the technology being fitted on our network within 24 hours.  This response is testament to the dedication and professionalism of our teams and our contractor partner, Integrated Utility Services, all of whom are absolutely committed to playing their part in the COVID-19 response.”

Northern Powergrid remains ready to support, wherever possible, any further requests to power new field hospitals in the North East of England as part of the national response to the Coronavirus pandemic.

The network operator, which is also carrying out necessary works and repairs to keep its network safe and reliable for customers, is reminding people that they should only approach its teams in an emergency – and always maintain social distancing.

Anyone needing support can contact the network operator 24/7 on social media (Facebook or Twitter @NorthPowergrid) or by calling 105.  Its website also provides information and advice to support customers if they have or need to report a power cut.

Any customers who may need additional advice or support due to their medical circumstances, or are currently ‘shielding’ in line with government and public health advice, may wish to consider joining the company’s free Priority Services Register by visiting  or calling 0800 169 2296.

To find out more about how Northern Powergrid and its people are powering the region during the pandemic visit