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A force for good in our communities

Being a force for good goes beyond our network which powers peoples' every day lives.  It includes everything  from making a positive contribution to the communities we work and live in, to creating a cleaner, greener energy system that everyone can benefit from.

Supporting our customers
We have a range of partnerships in place to support our customers and the communities we serve.

If you need energy advice or have money worries and want to reduce your energy costs from your chosen supplier you can find out more or access free support through our partners. 

Find out more about our free Priority Services Membership and how it can help customers who may need extra support.

Want to access our Powergrid Energy Saving app which provides independent advice so you can make informed decisions for your household. To download the app from the Apple Store click here or from the Google Store click here.

News & Events

FAMILIES IN NEWCASTLE TO BENEFIT FROM ENERGY PARTNERSHIP WITH CHILDREN'S CHARITY
11 May 2022
Families in Newcastle will benefit from a new partnership between children’s charity Barnardo’s and Northern Powergrid.
EXTENDED ENERGY ADVICE SERVICE SUPPORTING SHEFFIELD RESIDENTS
04 May 2022
People in Sheffield worried or struggling to manage their energy costs can access a free energy advice service thanks to Northern Powergrid.
NORTHERN POWERGRID SUPPORTS CUSTOMERS THROUGH NEW ENERGY SAVING APP
31 Mar 2022
Northern Powergrid is playing its part in sharing important advice that can help customers be energy efficient, save money and reduce their carbon footprint.
COMMUNITY PROJECTS SET TO RECEIVE SHARE OF £100,000 FUND
09 Feb 2022
Twelve grassroots organisations delivering pioneering and sustainable projects across the North East, Yorkshire and northern Cumbria are set to receive a share of a £100,000 joint Community Partnering Fund.
NORTHERN POWERGRID PARTNERS WITH AGE UK NORTH TYNESIDE TO PROMOTE ITS PRIORITY SERVICES...
23 Sep 2021
Northern Powergrid has teamed up with Age UK North Tyneside to make sure it knows who might need extra support in a power cut.
NORTHERN POWERGRID SUPPORTS BARNARDO’S TO PROVIDE POSITIVE FUTURES TO CARE LEAVERS
07 Sep 2021
Northern Powergrid is supporting Barnado's Positive Futures campaign.
NORTHERN POWERGRID PARTNERS WITH MONEYHELPER TO SUPPORT CUSTOMERS COPING WITH MONEY...
20 Jul 2021
Northern Powergrid has partnered with the Government sponsored MoneyHelper to support local people who may be facing money worries.
ARE YOU A COMMUNITY ORGANISATION IN THE NORTH OF ENGLAND?
28 Jun 2021
Apply by 2 August for a community partnering fund grant of up to £10k.
COMMUNITIES PROJECTS ACROSS YORKSHIRE RECEIVE SHARE OF £100K FUND TO SUPPORT THEM THROUGH...
17 Feb 2021
Community projects in Yorkshire will benefit from new funding from joint annual Community Partnering Fund
FESTIVE FUNDRAISING SUPPORT
17 Dec 2020
Northern Powergrid is offering hospices a helping hand when it comes to vital fundraising this festive season.
#OPENFORBUSINESS CAMPAIGN TO SUPPORT LOCAL BUSINESSES HITS AIRWAVES
10 Dec 2020
Northern Powergrid is helping businesses get back on their feet following the recent lockdown.
PARTNERSHIP SEES MORE THAN 3,000 TREES PLANTED IN BRADFORD
25 Nov 2020
Northern Powergrid is offsetting the carbon generated by the first phase of its Bradford investment programme by planting 3,200 trees in and around the areas it has been working.

Documents and Resources

Download Documents
Northern Powergrid 2019-2020 SECV Submission Part 3
Read Part 3 - Consumer Vulnerability
Our commitment to customer service
View our Code of Practice
Energy saving and safety tips for your home
View leaflet to help you save money on your utility bills
Download Resources
Powergrid Energy Saving App (Apple Devices)
Download our free app to help save energy in your home
Powergrid Energy Saving App (Android Devices)
Download our free app to help save energy in your home
Education
Access our free education resources
New Power Generation
Find out more
Saving money on your energy bills
View our short animation

Get in Touch



Want to find out more about how we work to be a force for good?

Interested in being one of our partners?

We'd love to hear from you. Click here to email us.

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